Reception and Social Media Specialist

The Rock Stop is a music school downtown Traverse City. We offer music lessons, a rock band program, and professional recording services. Explore our website to learn more about what we offer.

The Rock Stop is seeking a part-time reception and social media specialist to join our growing team. A successful candidate will demonstrate a high level of competence in customer service, social media, and computer-based skills. A candidate will also help provide a positive and exciting experience for every student. 

Our mission is to engage students with music they are interested in, setting them up for a lifetime of musical skill and appreciation. We work hard to maintain a positive and professional environment. 

Duties include:

  • Answering phones and responding to email inquiries
  • Answering the door, greeting students and parents, answering any questions they may have
  • Taking and recording payments
  • Social media posts and responding to comments or messages
  • Minor administrations tasks such as canceling or rescheduling lessons, making copies of materials, printing sheet music or lyrics, creating show programs
  • Staffing tech rehearsals and Rock Stop showcases including unloading/loading gear, taking photos, emcee showcases, and interacting with students and parents with enthusiasm and professionalism
  • Creating a safe environment for students and their families

Core attributes and experience desired:

  • Punctuality
  • Excellent communication skills with an emphasis on customer service
  • Strong attention to detail
  • Ability to problem solve
  • Must demonstrate enthusiasm for working with students and for music
  • A high-level of competence with computers, the internet, and social media for business
  • Ability to work independently 

This position will begin with on-the-job training with our administrator and build to taking tasks individually. It is unlikely your total weekly hours will exceed 10-12 hours.

Specific hours will be based on teacher availability and student demand. Typically in he window of 3pm and 7pm M-F during the school year with more flexible hours during the summer. 

If interested, please send your relevant experience, availability, and contact information to rockstopmusic@gmail.com.